ClickBank has recently made several changes to its refund policies (as we are sure you are aware), and is putting a much greater emphasis on enforcing the 1% Chargeback / 15% refund limits. With this in mind, its never been more vital that you provide top grade customer support on your product, not only to keep your customers happy, but to protect you falling foul of ClickBank and potentially losing your payment processing.
At Click2Reply, we have a vast experience of working with ClickBank, and are effective at dealing with disputes and general questions in a timely manner without compromising the quality of the responses your customers receive. Contact us today to find out how you can;